Shipping & Refund Policy – Shilajit Fitness
Effective Date: 01-10-2025
At Shilajit Fitness, we value your trust and want you to have a smooth shopping experience. Please read our Shipping and Refund Policy carefully before placing an order.
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1. Shipping Policy
Processing Time
• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not shipped on Sundays or public holidays.
Delivery Time
• Within Pakistan: 2–5 business days.
• International Orders: 7–15 business days (depending on customs and courier availability).
Shipping Charges
• Standard delivery charges apply and will be displayed at checkout.
• Free shipping may be offered during promotions or on orders above a certain value.
Order Tracking
• Once your order is shipped, you will receive a tracking number via email or WhatsApp.
Delays
• Delivery times may vary due to customs, courier delays, or unforeseen events.
• Shilajit Fitness is not responsible for delays outside our control.
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2. Refund & Return Policy
Eligibility for Returns
We accept returns only if:
• The product is unopened, unused, and in its original packaging.
• You notify us within 7 days of delivery.
Non-Returnable Items
• Opened or used products.
• Products damaged due to misuse or mishandling.
• Items purchased on sale/discount.
Refund Process
• Once your return is received and inspected, we will notify you of approval or rejection.
• If approved, your refund will be processed within 7–10 business days to your original payment method.
• Shipping charges are non-refundable.
Replacements
• In case of defective or wrong product delivery, we will send a free replacement after verification.
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3. International Orders
• Customs duties and taxes (if applicable) are the buyer’s responsibility.
• Some products may not be shipped internationally due to legal restrictions.
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4. Contact Us
For shipping or refund-related queries, please contact us:
📧 Email: shilajitfitness@gmail.com
📞 Phone/WhatsApp: +923095785755